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Mission Statement


The Cattaraugus County Department of Social Services is committed to helping residents achieve the highest quality of life possible by providing services which sustain, protect and empower families and individuals.  These services will be provided by a courteous, compassionate and competent staff dedicated to preserving the dignity of clients and each other.


Feedback to the Management Team

While the Department of Social Services does collect random surveys from community members that have interacted with staff, if you have comments that you’d like to share with the management team, please fill out this satisfaction survey.

If you have a complaint or issue with the service you received from the department, please fill out this complaint form.

Surveys or complaint forms may be submitted to the department in multiple ways:

Mail to: Department of Social Services – Survey, One Leo Moss Drive, Olean NY 14760

Fax it to: 716-701-3724

Email it to: CattCoDSSSurvey@cattco.org


Social Services Annual Report for 2020

Social Services Annual Report for 2019